Testimonials

. Steve, looking at your website
I think you might have done the caning on dining room chairs we have had for may years –
The caning and chairs have stood up amazingly well.

Hello Steve,

Love my chairs.

Hope all is well,

Jane M. H

Stephen,
Just got home and wanted to tell you how thrilled I am
with the little chair. You’ve done an amazing job!
Thank you very much.
Cheers,
Laeti

The chair seats just arrived

and they look great!

Thanks so much!

Happy New Year,
Audra.

After being so pleased with the repairs you made to our dining room chair, I am inquiring if leather furniture is a service you may offer. If yes, I’d like to get a quote. If not, can you suggest a company that would deliver the same high level of integrity and professionalism that you delivered?

Thanks. Pat & Carol M.

Hello Stephen,

I just wanted to express my appreciation both from the work that you did for me in the past, recaning an antique chair and made it look new just when I thought at all was lost! But also for your assistance in referring me to the right people to get another job done. I recommend you whenever people ask about my chairs. Thanks again.

Regards,

Craig

Hi Steven,
THANK YOU so very much for your care and attention to my little chair....
I am “over the moon”!
Lynne

Stephen

The chairs are simply stunning, thanks.

They're being treasured here.
Peter M. B.

Just want to say how great the chair looks!
Thanks so much for making it look great again!
Regards,
Eileen

Hi Stephen
Ed and I are really pleased with the cane seat-and-back restoration you just completed for us. Looks great!
Best regards,
Ed and Deb

Hello,
Hello, Steve:
Just a note to let you know how happy we are with your repair of our cane chair. It looks like new! Excellent work!
What other work do you do in case we need to find someone with some of your special skills?
Many thanks
Erika & Heinz

I recently had three wicker bar stools repaired at ACACIA, and I was very impressed with the quality of workmanship (the repair, and the staining, too) and generally the entire experience. It's an esoteric speciality to be sure, but Steve certainly knows his business. He's a genuine craftsman - the real deal. It turned out that my stools were manufactured in a way that made the repair more challenging than was apparent initially. Steve was very good about communicating with me, and being creative about finding appropriate solutions. I would absolutely recommend ACACIA to anyone looking to have wicker repaired. Consider me a satisfied customer!
Craig

Co
Hi Stephen:
I just wanted to say I'm super pleased with the job you did to fix the seat of my treasured wooden "red chair". I thought the worn-out rattan on the seat meant the end of that chair, but now it's as good as new, or I should say as good as old -- as it was years ago when I found it at a yard sale! Thank you for doing such a top-quality restoration.
Eric
I just wanted to say I'm super pleased with the job you did to fix the seat of my treasured wooden "red chair". I thought the worn-out rattan on the seat meant the end of that chair, but now it's as good as new, or I should say as good as old -- as it was years ago when I found it at a yard sale! Thank you for doing such a top-quality restoration.

Eric

Hi Steve,
A quick note to thank you so much for the work you did on my late Mothers wicker chair. The end result is beyond my expectations and I’m thrilled with it. You are a true artist, your attention to detail is amazing, from weaving the new canes in, attaching where necessary , staining the new canes to blend with the old, working with the upholsterer to provide a perfect and comfortable seat & back cushion. Thank you, I’m very happy and will not hesitate in recommending you.
Best regards,
Sherril M.

Hello Steve
- I have just come home from work and have seen the fabulous job you did on our chairs! Thank you so much - they look fantastic and are so comfortable. An awesome job for sure!
Best,

Morag

"Excellent work, accommodating"

A local furniture restorer suggested Acacia to replace the caning on a stool. I emailed Steve, with a photo of the stool, and he telephoned me back with an estimate.
We were travelling to Vancouver on an afternoon ferry, and needed to drop the stool off in the evening. Steve accommodated this, which I really appreciated as we were flying early the next morning.
On our return 12 days later Steve had the stool all done, excellent job with the caning nice and tight. He also had rounded off the edge of the wood under the caning, which was too sharp and probably the reason the old caning failed in the first place.
I would certainly recommend Steve and Acacia.

- Thomas

Hi Stephen,

This past weekend I saw the 4 chair backs that you fixed for my cousin...

Wow, I am so impressed!! I just wanted to tell you that your work is amazing and they look absolutely beautiful...my cousin and her family are very pleased as well. We all like the lighter colour of the weave too. Also, I can't believe how comfortable they are to sit in as they offer nice support for the back.

Thank you for all your hard work!! Much appreciated!!

Stephanie

Steve,

The chairs are fantastic, thank you!!!

Mary-lou and Tricia

Hi Steve,

I just wanted to thank you for the beautiful job you did on the chair. It is excellent given the challenge of how the chair was constructed.

Really appreciate it.

Will be in touch and will recommend you to anyone with a chair fix it challenge.

Best, Robyn

Barbara Morris-Reade

Hello Stephen – just want to thank you again for making our chairs like new.
We couldn’t be happier. Your workmanship and service was exquisite.
We would not hesitate to recommend you to anyone.

Sincerely, Barbara and Harry

I love my fixed chairs,
Steve. you did a fabulous job.
I am very pleased.
Thank you so much. Bonnie.

- Bonnie Gabel

Hi Steve,

Thanks again for doing such a great job in repairing our rattan furniture.

Would you please mail some of your business cards to me ?

Laurel Hill

Hi. Just a note to say thanks for a great job on the chair repair and re-caning!
Greg

Thank-you very much Steve.
Beautiful work.
Carine Frisch

"A Wonderful Job!"

- I am delighted with Stephen's craftsmanship and care in renovating an old, child-sized seagrass rocking chair that had been a gift to me 55 years ago. It is a pleasure to see it brought back to its original condition. I'm sure it will be a family heirloom that future generations will one to value and enjoy. Thanks so much Stephen!

- Mr. Newman

"A store of knowledge!"

- I have 2 old steamer chairs with wicker seats that
need fixing. I contacted Stephen and emailed him photos. He phoned back to give me various options and lots of good advice. I was very impressed and would certainly give him any future repair business. It's great that we still have local people with the knowledge and interest to fix things.

- Mr. William Clark

Dear Stephen

Thank you again for the wonderful care and attention given to these chairs. My client was ecstatic! The chairs are truly a work of art.

Kindest Regards,
Nancy Aynard

We delivered two precious antique chairs from my grandmother to stephen for repair. The cane seats on each were in very sad shape.
We collected two very different chairs today. We were delighted to
find the caning replaced perfectly and the chairs restored to their
original beauty. Gran would be pleased!
Gordon and Lorraine McLeod

I took the chair over to your partner this evening. What a wonderful person he is.
He's going to get you to look at the structure, to see if the frame can be taken apart to make the weaving less arduous. So great to have found the two of you.
Cheers,

Miranda

Thanks so much for our "new" seats- a beautiful job!
Julia Dodwell

Hi Claudia
Rodger Upton here- remember one of the cane chairs we bought form Ginger Jar was damaged and you helped me get the supply of cane and hooked me up with Chairfix-Steve Bern
Just an update, wanted to let you know - Steve is an amazing asset and did a great job for us- like one in a million type of guy- you are VERY lucky to have him available to help out your clients when such issues arrise
Thanks again
Rodger

Dr. David Suzuki

Hello Stephen,
I am very pleased with the chairs, I have put them together and here is a picture to show you.
Thank you,
Mrs. Marianne Zandron